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Service and Support

FLyking Technology provides professional services with the corporate spirit of‘Service Paramountcy and Customer First, Achievement Value and Pursuit Profession.
Quality Objectives After-sales Services
After-sales Services
Quick response within 2 Hours

Quick response within 2 hours
Flyking has a specialized complaint handling team and a smooth complaint handling process, which can respond to customer complaints within two hours upon receiving them. We will cooperate with customers to deal with the problems with full use of resources.
Rigorous traceability system

Rigorous traceability system
Flyking adopts the industry-leading SAP information management system to ensure the integrity and reliability of important information such as goods data, photos, Lot NO., etc.
Complete reporting system

Perfect reporting system
Based on the customer's requirements, we can issue the corrective and preventive measures report, FA report, 8D report, agent/factory inspection report, third-party laboratory report, etc.
Logistics service
Standardized warehousing system
Intelligent warehouse management system has been applied to efficiently control warehouse environments, improve operating efficiency, and ensure the traceable of the whole process, building a logistics and warehouse system which is more informationalized, systematized and modernized.
Delivery Speed
Through close cooperation with over 3000 suppliers from more than 30 developed electronics-industry countries located on four continents, Flyking controls the lead times of the Asian supplies within 1-3 days and the lead times of Euro-American supplies within 3-5 days.
Transportation Safety
Flyking strictly selects logistics suppliers, establishes long-term and stable cooperation with well-known domestic and foreign logistics companies such as Shunfeng, FedEx, DHL, UPS to ensure the safety of transportation and delivery time that meets customer requirements.

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