After-sales Services-Flyking Technology Co., LTD

After-sales Services

Quick response within 2 Hours

Quick response within 2 hours

Flyking has a specialized complaint handling team and a smooth complaint handling process, which can respond to customer complaints within two hours upon receiving them. We will cooperate with customers to deal with the problems with full use of resources.

Rigorous traceability system

Flyking adopts the industry-leading SAP information management system to ensure the integrity and reliability of important information such as goods data, photos, Lot NO., etc.

Complete reporting system

Perfect reporting system

Based on the customer's requirements, we can issue the corrective and preventive measures report, FA report, 8D report, agent/factory inspection report, third-party laboratory report, etc.

Logistics service

Standardized warehousing system

Intelligent warehouse management system has been applied to efficiently control warehouse environments, improve operating efficiency, and ensure the traceable of the whole process, building a logistics and warehouse system which is more informationalized, systematized and modernized.

Delivery Speed

Through close cooperation with over 3000 suppliers from more than 30 developed electronics-industry countries located on four continents, Flyking controls the lead times of the Asian supplies within 1-3 days and the lead times of Euro-American supplies within 3-5 days.

Transportation Safety

Flyking strictly selects logistics suppliers, establishes long-term and stable cooperation with well-known domestic and foreign logistics companies such as Shunfeng, FedEx, DHL, UPS to ensure the safety of transportation and delivery time that meets customer requirements.

Service and Support